vertiball

faq

Getting Started: Please read the user guide before using Vertiball

VERTIBALL DOES NOT MOUNT TO WALL?

-  Vertiball can mount to any smooth surface including metal, plastic, laminate and a wide-range of painted surfaces. Drywall surfaces must sealed with at least two coats of paint.

- Vertiball will NOT mount to textured surfaces such as wood, brick, concrete, or wallpaper. Plenty of surfaces in your home or office will support your vertiball. Watch our "How To" video if you are still unsure.

HOW LONG DOES VERTIBALL STAY ON WALL?

- After 30 minutes of using vertiball, remove from the wall and re-clamp to restore any lost suction.

My Order:

WHEN WILL MY ORDER SHIP?

- When your order is ready for shipment, you’ll receive email notifications with tracking and delivery updates. Reach out to info@vertiball.com if you have any questions about your order.

WHAT IS THE COST OF SHIPPING?

- All US orders have free standard shipping (2-7 days). Canadian orders (4-14 days) are $4.99, European orders (4-8 days) are $4.99 and all other International orders (4-8 days) are $9.99.